MICROPAQ, COMPREHENSIVE PARTNER PGM 1 Year Comprehensive Partnership Program Service Agreement - Hardware(HW) and software(SW) support - Repair turnaround 5-7 business days, excluding transit - Loaner via Expedited Delivery during Repair Event - Accessory Protection - SW updates via Welch Allyn Repair Center - Remote diagnosis - Expedited service availability and delivery times may vary by region By accepting this quote either by sending a Purchase Order or by other means of acceptance communicated to Welch Allyn, the customer acknowledges and accepts the Terms and Conditions available at www.welchallyn.com/serviceterms.